Flowers Flo Support

Get in touch

Email fernandezfranky3@gmail.com and describe what happened. Include your iPhone model and iOS version if something looks broken. There is no support account to create and no ticket number to chase.

Common questions

How do I log a day?
Open the app. On the Today tab, under "How is today?", tap one of the four circles for spotting, light, medium, or heavy. Tap the same circle again to clear it. That is the whole interaction, and it is meant to take about a second.
How do I log a day in the past?
Go to the Calendar tab, tap the day you want, and use the panel underneath it.
Why can I not see a prediction or a fertile window yet?
Both are worked out from your own logged history, so they need something to work from. Log a couple of periods and they will appear. They start out marked as low confidence and firm up as you log more cycles, because the estimate is only ever as good as the history behind it.
Why does the flower not grow?
It grows on days you check in. If you missed some days the flower keeps its stage, and the streak count reflects the run of days you actually logged.
Can I use this to avoid getting pregnant?
No. Flowers Flo is not a contraceptive and must not be used as one. The fertile window it shows is information about your own logged cycles, not a signal that any day is safe. Talk to a clinician about birth control.
Where is my data?
On your iPhone, and nowhere else. There is no account and no server. See the privacy policy for exactly what that does and does not protect, including what happens if you have device backups turned on.
How do I delete my data?
Clear individual days in the app, or delete the app to remove all of it. Note that a device backup made earlier can still contain it.
I am not getting reminders.
Check Settings, then Notifications, then Flowers Flo, and confirm notifications are allowed. A Focus mode or Scheduled Summary can also hold them back. The app tells you on the Today screen if it can see that notifications are turned off.
Why do the reminders sometimes sound vague?
That is deliberate. If your iPhone is set to show notification previews on the lock screen, the app words its reminders so that someone glancing at your phone cannot tell what the reminder is about. If your iPhone hides previews until you unlock, the reminders say what they mean.

Reporting a problem with the app

If something is wrong, especially anything involving a lost or incorrect entry, please say so by email. An entry that silently fails to save is the most serious kind of bug this app can have, and it gets fixed first.

Links

Privacy Policy · Terms of Use